1. How do I know which package is right for me?

If you’re not sure where to start, that’s completely normal.
We begin every enquiry with a complimentary Digital Presence Audit to understand your goals, your challenges, and how involved you want to be. From there, I’ll guide you toward the option that fits best — You Do, We Do, or I Do.

2. Do you only work with Toowoomba businesses?

No. While I love supporting Toowoomba and Darling Downs businesses, Q Creative works with clients all across Australia.
Everything we do can be delivered online.

3. What’s the minimum commitment for monthly support?

For consistency and real results, We Do and I Do require a 3-month minimum, with the option to continue month-to-month afterwards.

4. What does the Digital Presence Audit include?

It’s a simple, 1-page review of your website, social media, content, branding, and overall online presence.
You’ll get clarity on what’s working, what’s not, and where your best opportunities are.

5. Do you offer custom packages?

Yes. Every business is unique, and sometimes a custom blend of services makes more sense.
Your Digital Presence Audit helps us create a plan tailored to you.

6. What do I need to have ready before we start?

Just your business information, brand assets (if you have them), and a willingness to collaborate.
If you don’t have branding yet, that’s okay — I can help you develop it.

7. Do you design websites?

Yes. I create simple, beautiful, easy-to-manage websites using platforms like Squarespace or Shopify (depending on your business needs).

8. What’s included in social media management?

Depending on the package, this may include:

• content planning

• post creation

• scheduling

• engagement support

• reporting

• strategy reviews

  Your needs determine the level of support.

9. Can you train my team?

Absolutely. If you want your staff to feel confident managing social media or content, the You Do and We Do options include training elements.

10. What if I want to be hands-off?

Then I Do is for you.
It’s full-service digital marketing management — strategy, content, posting, planning, and reporting all handled for you.

11. Do you offer one-off projects?

Yes — website build or refreshes, brand updates, digital audits, and setup packages can all be done as one-off projects.

12. How soon can we start?

Availability varies, but most clients can begin within 1–2 weeks.

Enquiry → Audit → Consultation → Proposal → Start.

13. Do you offer payment plans?

Yes, especially for setup packages and website projects, this will be discussed once with have our first consultation.
Monthly management is billed monthly.

14. How much will it cost?

Pricing is transparent:

• You Do: from $1,200

• We Do: $1,200–$1,700/month

• I Do: $2,000–$2,800/month

• Custom options available.